The disruption to global supply chains is continuing, but there are some positive signs emerging. Freight pressures have started to ease, which enables us to reduce the Conflict Surcharge, even though raw material markets remain volatile and supply conditions are still tight. There are still a number of petrochemical plants either shut down or operating on allocation, and this is continuing to have a major impact on raw material availability and overall supply.
Why is ordering early now essential?
Placing forward orders gives us time to secure raw materials, book production slots and, where necessary, source alternative materials so we can minimise delays and reduce the risk of stock‑outs.
What are the benefits of placing forward orders?
Forward orders improve your supply security by locking in demand earlier in our planning cycle, which helps us allocate limited materials fairly and avoid last‑minute shortages. They also give you better visibility of potential delays and allow us to work with you sooner on options if a particular material or product line is under pressure.
How does our Sales & Operations Planning (S&OP) process work?
EPL’s Sales and Operations Planning (S&OP) process is the core mechanism used to balance customer demand, production capacity and raw‑material purchasing, so that supply is protected without over‑buying at the peak of the market.
At EPL, S&OP is a structured, cross‑functional process that brings together Sales, Operations, Supply Chain, Finance and Customer Service to review demand and supply on a regular cadence.
Each week, the team:
This weekly rhythm allows EPL to respond to changes in customer demand, supply‑chain disruptions and market conditions, rather than relying on static annual or quarterly plans.

A key principle of EPL’s S&OP process is to avoid buying raw materials at the very peak of the price cycle wherever possible. Rather than reacting to short‑term spikes, the team:
By taking this longer‑term view, EPL aims to protect customers from the worst of the volatility while still ensuring that critical materials are on hand when needed.
If you would like to discuss your forward orders, alternative options, or any concerns about upcoming projects, please contact Brian, Sam, Melissa, Janine or Gareth. We are committed to working with you through this period and to minimising disruption to your business as much as we can.
How does EPL plan stocking of Raw Material?
EPL has always operated a forward‑stocking model: A forward‑stocking model is a supply‑chain strategy where a manufacturer builds and holds inventory well in advance of actual customer demand, based on forecasts and current purchase orders.
That’s why EPL is asking for forward orders: the forward‑stocking model depends on early, transparent demand signals from customers.
Without a reliable forecast, we can’t determine how much raw material to order.
The escalating conflict in the Middle East has disrupted the global flow of resin and other polymer feed‑stocks.

Where does EPL's raw material come from?
Our raw materials are sourced from a diversified group of suppliers across Asia, the UK, North America and Australia. This global spread helps us manage risk and support continuity of supply over the long term.
Why has EPL introduced a temporary Conflict Surcharge?
The Conflict Surcharge is a separate line item that allows us to clearly show extraordinary, conflict‑related increases in freight, insurance and raw‑material costs, rather than permanently loading these into base product prices. It is intended to be temporary and will be reduced or removed as conditions stabilise and costs normalise.
How much is the Current surcharge?
From 1st April 2026 to 30th April 2026 , the Conflict Surcharge was 9.5% on eligible orders.
From 1st May 2026 to 30th June 2026 it increased to 12.5% in response to continued escalation in raw‑material costs from our suppliers.
From 1st July 2026, the Conflict Surcharge has reduced to 10.5%, reflecting an improvement in freight conditions, and it will continue to be reviewed regularly and may move up or down as underlying costs change.
Will the surcharge be shown separately on my invoices?
Yes. Wherever possible, the Conflict Surcharge is shown as a distinct line item on quotes, order acknowledgements and invoices so you can clearly see the impact of conflict‑related costs. This helps keep base product pricing more stable and makes it easier to track when the surcharge reduces or is removed in future.
How will I know what surcharge rate applies to my order?
The applicable Conflict Surcharge rate is shown on your Sales Order Acknowledgement, as well as on the final invoice where the surcharge applies.
Is the Conflict Surcharge permanent?
No. The Conflict Surcharge is a temporary measure introduced to recover extraordinary conflict‑related increases in freight, insurance and raw‑material costs. It is not intended to become a permanent part of our pricing structure.
If you have any questions or would like to discuss how this update affects your orders, please contact our sales team. You can reach Brian, Sam, Janine, Melissa or Gareth, who will be happy to work through the details with you and help minimise any disruption to your business.
Contact the Customer Service Team